{"id":3869,"date":"2018-03-12T15:52:35","date_gmt":"2018-03-12T14:52:35","guid":{"rendered":"https:\/\/superligero.es\/?page_id=3869"},"modified":"2026-02-06T01:01:13","modified_gmt":"2026-02-05T23:01:13","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/superligero.es\/en\/returns-and-refunds\/","title":{"rendered":"Returns and Refunds"},"content":{"rendered":"<figure class=\"width7 info\" style=\"padding:30px 0 50px;\">\n<h1>Returns &#038; refunds<\/h1>\n<p><strong>Easy returns within 30 days.<\/strong> If something doesn\u2019t fit your needs, you can return your order easily.<\/p>\n<ul>\n<li><strong>Timeframe:<\/strong> 30 days from delivery.<\/li>\n<li><strong>Product condition:<\/strong> unused, with original packaging and tags.<\/li>\n<li><strong>Return cost:<\/strong> paid by the customer (except in case of our error or defective product).<\/li>\n<li><strong>Refund:<\/strong> up to 5 business days after inspection.<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"how-to-return\">How to return your order<\/h2>\n<ol>\n<li><strong>Prepare the package<\/strong> with the unused product, original packaging, and all tags.<\/li>\n<li><strong>Use the included return label<\/strong> or ship it on your own (trackable shipping).<\/li>\n<li><strong>Drop off the package<\/strong> at the appropriate location according to the carrier.<\/li>\n<\/ol>\n<p><em>Note:<\/em> if you use the included return label, drop it off only at a location of the <strong>carrier shown on the label<\/strong>.<\/p>\n<p><em>Need help?<\/em> Contact us at <a href=\"mailto:info@superligero.es\">info@superligero.es<\/a> or call <a href=\"tel:+34634052511\">+34 634 052 511<\/a>.<\/p>\n<hr \/>\n<h2 id=\"cost-refund\">Return cost &#038; refunds<\/h2>\n<ul>\n<li>If you use the included return label, the <a href=\"https:\/\/superligero.es\/envios\/\">standard return shipping cost<\/a> will be deducted from the refund.<\/li>\n<li>If we made a mistake or the product is defective, we cover the return cost.<\/li>\n<li>Refunds are processed within <strong>5 business days<\/strong> after we receive and inspect the item.<\/li>\n<li>PayPal: immediate after processing \u00b7 Card payments: 3\u201314 days (depending on your bank).<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"conditions\">Conditions<\/h2>\n<ul>\n<li>We do not accept returns of used, damaged, or altered products.<\/li>\n<li>Clothing may be tried on at home, but not used outdoors or on hikes.<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"own-shipping\">Return using your own carrier<\/h2>\n<p>If you prefer to return the item using your own shipping service, please use a <strong>trackable and insured<\/strong> shipment and send us the tracking number.<\/p>\n<p>\n    <strong>SuperLigero<\/strong><br \/>\n    Att: Javier Hernandez Leonis<br \/>\n    Plaza Pablo Neruda 1, 3-4<br \/>\n    08850 Gav\u00e0 (Barcelona), Spain<br \/>\n    <a href=\"mailto:info@superligero.es\">info@superligero.es<\/a> \u00b7 <a href=\"tel:+34634052511\">+34 634 052 511<\/a>\n  <\/p>\n<\/figure>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\/\",\n  \"@type\": \"MerchantReturnPolicy\",\n  \"name\": \"SuperLigero Return Policy\",\n  \"merchantReturnDays\": \"30\",\n  \"returnMethod\": \"ReturnByMail\",\n  \"returnFees\": \"CustomerResponsibility\",\n  \"restockingFee\": \"0\",\n  \"returnPolicyCategory\": \"https:\/\/schema.org\/MerchantReturnFiniteReturnWindow\",\n  \"url\": \"https:\/\/superligero.es\/en\/returns-and-refunds\/\"\n}\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns &#038; refunds Easy returns within 30 days. If something doesn\u2019t fit your needs, you can return your order easily. Timeframe: 30 days from delivery. Product condition: unused, with original packaging and tags. Return cost: paid by the customer (except in case of our error or defective product). Refund: up to 5 business days after &hellip;<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_trash_the_other_posts":false,"footnotes":""},"class_list":["post-3869","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns and Refunds Policy \u2013 SuperLigero<\/title>\n<meta name=\"description\" content=\"Return your order within 30 days. 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